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3 Ways Camera Systems Improve Fleet Risk Management, Safety, and Reputations.

March 14, 2022 | Ashley Preston | Fleet Management Safety

Fleet risk management is essential to lowering costs and improving customer relations. And having the right camera system in place makes it all possible.

Using cameras can dramatically improve the risk management of your fleet. Furthermore, it puts your company at risk when you don’t have a way to properly oversee and protect your assets.

You risk your customer relationships when you can’t verify why a driver is running late. You also put your finances in jeopardy when you don’t have a way to fight a false or inflated accident claim. Lastly, you risk wasting valuable time and resources while upsetting good drivers when you don’t know which ones need more training and which ones are representing your company well.

Fleet cameras help you do all these things efficiently. A reliable fleet camera system can make a world of difference.

If you’re on the fence about installing video cameras in your commercial vehicles, here’s why you should consider investing in a good system.

1)    Monitor and Improve Driver Behavior

A fleet camera system captures invaluable evidence about what is happening in and around the vehicle. High-quality videos also give you insight into how your drivers are behaving and responding during incidents.

The best video telematics solutions include real-time GPS tracking and advanced sensors. This helps you tell whether a driver is speeding, braking harshly, or staying on route. You can also use tools like breadcrumb trails to follow their route, track any delays, and pinpoint exactly where an incident occurred.

Advanced AI fleet cameras can go even further in monitoring driver behavior. AI cameras can track when a driver falls asleep, leaves their lane without signaling, follows too closely, smokes, or uses their cellphone. FleetCam® AI has an in-cab alert system built in that provides an audiovisual alert the moment an unsafe or unwanted driving behavior is detected, allowing the driver to quickly correct course.

FleetCam can help with Risk Management

Vehicle camera systems offer your company complete transparency on the road. That enables you to spot and improve systematic behavioral issues. These recordings can help establish a pattern of unwanted driving behavior and used to help coach or discipline drivers as needed.

Drivers can also access DriveShield™, an app that enables them to monitor their driver scores and stats. The app helps them better understand their own scores and adjust their own behavior when they make minor infractions, so you only need step in when the situation warrants it.

2)    Get Credible Answers for Clients

It is easy to answer questions about where a driver is or what is going on around them when you can see it for yourself. If a driver says he is late with a delivery because bad traffic or weather, you can simply pull up the livestream to verify. Rapid, accurate responses help build customer relationships while protecting your company’s reputation.

In the event of a dispute, you can always pull vehicle footage for confirmation. You could see if the driver dropped off the packages or see if the customer’s trash cans were out when the driver went by. That footage provides your company cover and enables you to fight back if you are ever unfairly accused of poor service.

Video cameras save you time too; you don’t have to track down the driver or make a bunch of phone calls. You simply pull up the footage and respond accordingly – saving you time and energy to handle the things that move your business forward.

3)    Assess and Reduce Liability

Our fleet camera solution is designed with fleet safety and liability concerns in mind. That’s because fleet vehicle accidents are among the most expensive injury claims a business can face. A fleet vehicle crash usually costs a company about $70,000. That’s almost twice as much as the average workplace injury costs a company.

The right video equipment also helps to exonerate your drivers. This is especially important considering truck drivers only cause about 26% of the fatal accidents they are involved in.

Fleet cameras can help you dispute false claims and inflated claims. Video can prove your driver wasn’t at fault or help you determine what kind of liability you’re facing if they did play a role in the crash.

FleetCam Makes Fleet Risk Management a Breeze

Fleet cameras give you a real-time view of exactly what’s happening on the road. Make sure you’re taking advantage of the tools that will help you and your organization thrive.

If you’re ready to see more of the road while streamlining your business, reach out! We’d love to hear your needs and help in any way we can. From there, we can set you up with a free demo and review the services we offer that can best help your business.

Photos: FleetCam